Customer Services

We hope you’re holding up as best you can during these difficult times. The coronavirus pandemic affects us all. We’re grateful so many of our auto insurance customers are doing their part to prevent the spread of COVID-19 by staying home. Since people are driving less, we’re seeing fewer auto claims. The insurance companies have different plans to help out financially during this time from refunds to delaying bills. We are listing the direct phone numbers for you to call to find out the specific details. Like most of you, the company staff are working from home so please be patient.


Allied Nationwide    1-800-282-1446 for both personal and business

Allstate    1-877-810-2920

Encompass     1-800-262-9262

Travelers     Personal 1-800-842-5075        Business 1-800-252-2268

Auto-Owners    1-800-288-8740 for both personal and business

Progressive    1-877-776-2436  for both personal and business

State Auto     1-833-724-3577

Kemper    1-866-675-3345 option 3

Safeco    1-800-332-3226

Hartford    1-860-547-5000








To file a claim you can either call the number below or click on the company logos to be taken to their claims site.


Don't see your company listed? Contact us today and we'll be happy to help you report your claim.

In event of an auto/property loss:

  • Make sure everyone is safe and prevent further damage
  • Obtain the names and addresses of all witnesses or others involved
  • Obtain insurance information for any other persons involved
  • If you have roadside assistance or towing; call the number on you ID card for services
  • ​Notify the appropriate authorities and obtain the report number
  • ​Photograph or video tape the scene if possible
  • Prepare your inventory

When reporting a loss, please provide the following:

  • Name/Property address - location of accident
  • Policy Number
  • Date of Loss
  • Facts Surrounding Loss
  • Police/Fire Dept Info

Kansas Preferred Insurance Group is not responsible for reminding customers to make their obligatory insurance payments. Every carrier we write through provides multiple payment/cancellation warnings to notify the insured of impending implications by either physical mail or email.

Contact Info

Main Office

34102 Commerce Dr Ste B
De Soto, KS 66018
Off K10 and Lexington in the Great Southern Bank
 PO Box 428 DeSoto, KS 66018

​© Copyright 2010 - 2020    Kansas Preferred Insurance Group, LLC

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